Legal

Terms & Conditions

These terms apply to every Farmers Country kitchen pod rental and DIY cooking crate order. Placing an order means you accept them.

1. Booking and lead time

Bookings need at least 3 clear days before the event date so ingredients can be sourced and prepped.
A booking exists only once payment is confirmed. Unpaid orders are held for 30 minutes and then released.
Time slots are indicative windows. Our crew arrives up to 60 minutes before a pod slot to set up.

All prices are in Indian Rupees and include applicable taxes as shown at checkout.
Pod bookings carry a refundable security deposit that is held (not charged) and released within 48 hours of pod pickup, provided the pod returns intact.
Split bills create one payment link per participant. The booking is confirmed once all shares are paid.

Free date changes up to 72 hours before the event, subject to availability.
Cancellations more than 72 hours before the event are refunded in full, less any payment-gateway fee.
Cancellations inside 72 hours are refunded 50%; inside 24 hours the order is non-refundable because ingredients are already sourced and prepped.
Outdoor pod bookings carry one free rain reschedule up to the morning of the event.
Approved refunds are returned to the original payment method within 5–7 working days.

The pod, crates, utensils and tableware remain the property of Farmers Country and are on rent for the booked slot.
Please keep the gas cylinder, stove and sink away from children and never move the pod once it is positioned.
Loss or damage beyond normal use is charged at replacement cost and may be adjusted against the deposit. We share photos and costs before any deduction.
Do not use the pod indoors, in an enclosed room, or without ventilation.

Ingredients arrive washed, cut, marinated and portioned. Keep chilled items at 2–4°C and cook within 24 hours of delivery.
You are cooking the food yourself, so final cooking temperatures and doneness are your responsibility. Cook meat, poultry and seafood thoroughly.
Dishes may contain or be prepared alongside dairy, gluten, nuts, mustard, soy and seafood. Tell us about allergies at checkout — we cannot guarantee an allergen-free kitchen.
Leftovers are not covered by any food-safety guarantee once the slot ends.

Someone aged 18 or over must be present at the venue to receive the pod or crate and to sign the handover.
Please make sure the crew can reach the venue: gate access, parking for the van, and a level spot for the pod.
Crates are collected the next day. Please leave the empty crate and ice packs accessible.
Waiting beyond 30 minutes at the venue, or a failed delivery because the venue is unreachable, may attract a re-attempt charge.

Farmers Country credits are earned as cashback on paid bookings and through referrals. They have no cash value and cannot be transferred or withdrawn.
Credits can be redeemed against a future booking up to the on-screen cap for that order.
Referral rewards are credited after the referred friend's first booking is completed. Self-referrals and duplicate accounts are not eligible.
Promo codes cannot be combined unless stated, and are void if the order is cancelled or refunded.

We use your name, mobile number and email only to run your order — confirmations, delivery updates and your invoice.
Photos you upload may be shown on our menu pages after review. Ask us and we will remove them.
Liability for any booking is limited to the amount paid for that booking.
Questions, damages or refunds: hello@farmerscountry.in or +91 94934 14141.

Ready when you are — book a pod or order crates only.